Policies, Terms, and Conditions
We may, from time to time, modify the terms of this Agreement. When we make changes, we will post those changes here. Your use of the Site following any such modification constitutes your agreement to the terms of the modified Agreement.
We understand that trust is our most important asset. We are committed to meeting your expectation that the privacy and security of your transactions with us on the Internet will be protected. Protecting customer information is a priority for the Pear Tree Avenue, LLC. To guard your information, our web site uses Secure Sockets Layer (SSL). SSL encrypts all the information you provide in your on-line order form, including your name, address, contact and credit card information. With this encryption, only Pear Tree Avenue Online and our bank are allowed to decode your information.
How do you know if an SSL connection is active and protecting your information in a secure manner? Simply look at the lower information bar of your browser window when in the Check-Out phase of ordering. If you see an unbroken key or a closed lock (this is determined by your browser), the SSL is active and your information is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from ‘http’ to ‘https’ (the ‘s’ stands for ‘secure’).
Some versions of browsers and some firewalls don’t permit communication even though the server is secure. If, for some reason, you are unable to connect to our secure server, or you prefer to order by phone, please call us (615) 221-1010 or fax us at (615) 221-1033
THE ABOVE POLICY APPLIES TO INFORMATION TRANSMITTED TO US USING THIS WEB SITE. PLEASE NOTE THAT E-MAIL IS NOT ENCRYPTED AND IS NOT CONSIDERED A SECURE MEANS OF TRANSMITTING CREDIT CARD INFORMATION.
Any personal information that we collect from you as a result of the ordering process or through the submission of any comment or promotional forms, is held in strict confidence in our secure information systems as well as our banking institution. We maintain no relationships with any outside firms for the purpose of sharing or selling customer information. We will never develop any relationships with any outside firms with whom we will disseminate any customer information. Our banking partner will at all times maintain the same level of privacy and security of your personal information.
We restrict our employees’ access to nonpublic personal information about you to those individuals who need to know that information to conduct our business. In addition, we maintain physical, electronic, and procedural safeguards that comply with federal standards to protect the confidentiality and security of nonpublic personal information.
Pear Tree Avenue, LLC attempts to be as accurate as possible in describing its products. We do not warrant that product descriptions or other content of this Site are accurate, complete, reliable, current, or error-free. Unless otherwise stated, the prices displayed at the Site are quoted in U.S. Dollars.
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. As the actual colors you see depend on your computer monitor, however, we cannot guarantee that your monitor’s display of any color will be accurate.
PEAR TREE AVENUE, LLC GUARANTEE
Pear Tree Avenue, LLC guarantees every product we sell. If you are not satisfied with one of our products at the time you receive it, or if one of our products is not to your satisfaction, you may return the product to Pear Tree Avenue Online for repair, replacement, or refund in accordance with Pear Tree Avenue Online’s Return policy.
RETURN / REFUND POLICY
If for any reason you are not satisfied with your purchase Pear Tree Avenue, LLC offers a “No Question” return policy on regular merchandise (sale items are not returnable). In order to ensure proper credit to your account and avoid a restocking fee, we just ask that you notify us by e-mail or telephone within 7 days of receipt of your order. You will be given a Return Authorization number to mark on the outside of your box. We also require you to accept responsibility for all shipping charges (to and from) and return your order within 7 days of receiving the Return Authorization number. Sale items are not returnable or refundable for any reason. The customer is responsible for reporting any damages caused in shipment to the carrier upon receipt.
Orders processed with a credit card may be cancelled at no cost to the customer provided notification of cancellation is received by Pear Tree Online no later than 11:59 PM Eastern Time on the day of ordering. Since Pear Tree Online pays a processing fee for all credit card debits and credits, that fee will be passed on to the customer. The fee deducted for applicable order cancellations will equal 6% of the total invoice price. If the order has been packed but not shipped the fee deducted for applicable order cancellations will equal 10% of the total invoice price. Orders are processed daily and can be shipped on the same day the order is placed by the customer.
Pear Tree Avenue, LLC only sells products to adults, ages 18 years and older, who can purchase them with a credit card. Pear Tree Avenue, LLC reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion, including, without limitation, if Pear Tree Avenue, LLC believes that user conduct violates applicable law or is harmful to the interests of Pear Tree Avenue, LLC or its affiliates.
All rights in the product names, company names, trade names, graphics, logos, page headers, button icons, scripts, product packaging, trade dress and designs of all Pear Tree Online or third-party products or services, whether or not appearing in large print or with the trademark symbol, belong exclusively to Pear Tree Avenue, LLC or their respective owners and are protected from reproduction, imitation, dilution, or confusing or misleading uses under national and international trademark and copyright laws. The use or misuse of these trademarks or any materials, except as permitted herein, is expressly prohibited, and nothing stated or implied on this Site confers on you any license or right under any patent or trademark of Pear Tree Online or any third party.
All copyright rights in the text, images, photographs, graphics, user interface, and other content provided on the Site, and the selection, coordination, and arrangement of such content, are owned by Pear Tree Avenue, LLC or its third-party licensors to the full extent provided under the United States Copyright Act and all international copyright laws. Under applicable copyright laws, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any of the contents of the Site for any purposes. Nothing stated or implied on the Site confers on you any license or right under any copyright of Pear Tree Online or any third party.
The Site and the information contained in reference herein are for your personal, non-commercial use only. Except as otherwise specifically permitted herein, you shall not broadcast, duplicate, copy, reproduce, edit, manipulate, modify, publish, rent, sell, publicly display, perform, distribute, transmit, or circulate to anyone the contents of this Site, or use the contents of this Site in litigation, or for any commercial or promotional purposes, without the express written consent of Pear Tree Online or its lawful successors and assigns.
LICENSE AND SITE ACCESS
Pear Tree Avenue, LLC grants you a limited license to access and make personal use of this Site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Pear Tree Avenue, LLC. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, spiders or similar data gathering and extraction tools.
Neither this Site nor any portion of this Site may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Pear Tree Online. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Pear tree Online and our affiliates without express written consent. You may not use meta tags or any other hidden text using Pear Tree Online’s name or trademarks without the express written consent of Pear Tree Online. Any unauthorized use terminates the permission or license granted by Pear Tree Online.
You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Pear Tree Avenue, LLC so long as the link does not portray Pear Tree Online or its products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any Pear Tree Online logo or other proprietary graphic or trademark as part of the link without express written permission. You may not make any other part of this Site, other than the home page of the Site, available as part of another service by “deep linking,” or otherwise, without prior written permission from Pear Tree Online.
THIRD PARTY AND CO-BRANDED WEB SITES
This Site may contain hyperlinks (“links”) to Web Sites operated by persons or entities other than Pear Tree Online (“third-party Web Sites”) or to co-branded Web Sites operated by a third party, including affiliates (“co-branded Web Sites”). We provide such links for your reference and convenience only. A link from Pear Tree Avenue Online to a third-party Web Site does not imply or mean that we endorse the content on that third-party or co-branded Web Site or the operator or operations of that Web Site. You are solely responsible for determining the extent to which you use any content at any third party or co-branded Web Sites to which you might link from our Site. PEAR TREE AVENUE, LLC IS NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGES INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD-PARTY WEB SITE OR CO-BRANDED WEB SITE, ANY MERCHANT OR OPERATOR OF A THIRD-PARTY WEB SITE OR CO-BRANDED WEB SITE, OR ANY OTHER PERSON WITH WHOM YOU ENGAGE IN ANY TRANSACTION.
You agree to comply with all applicable law in connection with your use of the Site, and such further limitations as may be set forth in any written or on-screen notice from Pear Tree Online. As a condition of your use of the Site, you warrant that you will not use the Site for any purpose that is unlawful or prohibited by this Agreement. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with this Site or any co-branded Web Site will be accurate, complete, and current. You will pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with Pear Tree Avenue, LLC or any co-branded Web Site at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.
By using this Site, you agree not to violate or attempt to violate the security of the Site, including, without limitation, actions such as:
a. Accessing data not intended for you or logging into a server or account that you are not authorized to access;
b. Attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
c. Attempting to interfere with service to any user, host, or network, including, without limitation, by way of submitting a virus to or overloading, “flooding,” “spamming,” “mailbombing,” or “crashing” the Site;
d. Sending unsolicited email, including promotions and/or advertising of products or services, and
e. Forging any TCP/IP packet header or any part of the header information in any email or posting.
RISK OF LOSS
All products purchased from the Site are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Pear Tree Avenue Online Title to products purchased on the Site, as well as the risk of loss for such products, passes to you when Pear Tree Online delivers these items to the carrier.
DISCLAIMER OF WARRANTIES AND LIMITATIONS ON LIABILITY THIS SITE IS PROVIDED BY PEAR TREE ONLINE ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PEAR TREE ONLINE MAKES NO REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, THIRD-PARTY CONTENT, MATERIALS, PRODUCTS, SERVICES OR LINKED SERVICES PROVIDED ON OR THROUGH THIS SITE, INCLUDING WITHOUT LIMITATION, THAT THE INFORMATION PROVIDED THROUGH THE SITE WILL BE FREE FROM ERROR, OMISSION, INTERRUPTION, DEFECT, OR DELAY IN OPERATION, OR FROM TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS; THAT THE SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT DEFECTS OR ERRORS IN THE SERVICE WILL BE CORRECTED; OR THAT THE CONTENT ON THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY INFORMATION ON THIS SITE IS SUBJECT TO CHANGE WITHOUT NOTICE, AND WE DISCLAIM ALL RESPONSIBILITY FOR THESE CHANGES. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PEAR TREE ONLINE DISCLAIMS ALL WARRANTIES, EXPRESS OF IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL THE PEAR TREEONLINE, OR ANY PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THIS SITE, BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTIAL, EXEMPLARY, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES OR ANY DAMAGES OF ANY TYPE OR NATURE ARISING OUT OF YOUR ACCESS, USE, MISUSE, OR INABILITY TO USE THIS SITE OR ANY LINKED SITES OR SERVICES; IN THE EVENT A THIRD PARTY INTERCEPTS OR DECRYPTS ANY TRANSMISSION OF INFORMATION THAT YOU PROVIDE TO THE BASKET LADY ONLINE THROUGH THE SITE; OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CERTAIN STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DICLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
APPLICABLE LAW AND DISPUTES
This Agreement, your rights and obligations, our rights and obligations, and all actions contemplated by this Agreement will be governed by the laws of the United States of America and the Commonwealth of Tennessee, without regard to principles of conflicts of law and as if this Agreement were a contract wholly entered into and wholly performed within the Commonwealth of Tennessee. This Agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods.
Any dispute relating in any way to your visit to PEAR TREE AVENUE, LLC or to products you purchase through Pear Tree Online shall be submitted to confidential arbitration in Bucks County, Pennsylvania, United States of America, except that, to the extent you have in any manner violated or threatened to violate Pear Tree Online’s intellectual property rights, The Pear Tree Online may seek injunctive or other appropriate relief in any state or federal court in the Commonwealth of Tennessee, United States of America, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this Agreement shall be conducted under the rules then prevailing Arbitration Rules and Procedures in effect at the time of filing of the demand for arbitration. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
You agree to defend, indemnify, and hold harmless Pear Tree Avenue, LLC and its affiliates, successors and assigns, and its and their directors, officers, employees, agents, co-branders or other partners from and against any and all allegations, claims, demands, actions, causes of action, proceedings (whether threatened or pending), orders, damages, losses, liabilities, costs and expenses, including reasonable attorney’s fees and other legal expenses, and judgments of any kind of nature, incurred by Pear Tree Avenue, LLC arising out of or relating to your use of the Site, your violation of this Agreement, or your violation of any rights of another. MISCELLANEOUS LEGAL PROVISIONS We may discontinue the Site at any time and for any reason, without notice. We may change the contents, operation, or any and all other features of the Site at any time for any reason, without notice. We may discontinue or restrict your use of the Site at any time for any reason, without notice.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Pear Tree Online as a result of this Agreement or your use of this Site. Nothing contained in this Agreement is in derogation of The Basket Lady Online’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of this Site or information provided to or gathered by Pear Tree Online with respect to such use. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
The failure of Pear Tree Avenue, LLC to enforce any provisions of this Agreement or respond to a breach by you or other parties shall not in any way waive its right to enforce subsequently any terms or conditions of this Agreement or to act with respect to similar breaches.
If any provision in this Agreement is invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect, and the invalid unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.
This Agreement is the entire and final Agreement regarding our Site and its content, and supersedes any prior or contemporaneous communications between Pear Tree Avenue, LLC and you regarding our Site and its contents.
All rights not expressly granted herein are hereby reserved.
Copyright © 2012 Pear Tree Avenue, LLC. All Rights Reserved.